A decade of experience getting effective services up and running in community-based organizations.
We know the intricacies of community-centered, trauma-informed, equitable, and pro-human work. Designing program approaches, building cross-sector collaborations, training therapists, social workers, and facilitators on the why, managing real team dynamics, building workflows, soliciting community input and feedback, engaging peers and others with lived experience, running quality improvement, communicating with stakeholders.
Years of training means expertise, precision, and flexibility in our approach.
We use multi-disciplinary frameworks and validated tools to guide community engagement, assess readiness, make adaptations, and impact organizations and systems.
We GET human service models and systems, whether we’re supporting coalitions or building quality improvement structures. That’s because understanding, developing, and directing human services is the core of our training. We’re different from project managers who learned organizational change.
Behind the scenes, we reference the updated CFIR and minimize our approach with the Agile Change Management Model. Other frameworks are pulled in when applicable.1 You work in a complex context, and every part of that system can influence your service quality. We don’t miss a beat.
Tailored, not bogged down.
We value academic standards for researching service delivery, but our goal is improvements in real systems and services. Understanding the organizations, the systems you work within, and the community, from needs to culture to geography, is the first step. We take time to understand each context, from YOU, and then translate what’s going to be most impactful.
What you can expect from us:
- We are informed by: Trauma research on biological, cognitive, and epigenetic impacts, Growth Mindset research, Adult Learning Theory, Family Systems Theory, Attachment Theory, Ecological Systems Theory, Diffusion of Innovations Theory, Consolidated Framework for Implementation Research (CFIR), Interactive (Prevention) Systems Framework, the Quality Implementation Tool and approach, Framework for Reporting Adaptations and Modifications-Enhanced, Burke-Litwin Change Model, Agile Change Management Model, Organizational Capacity for Change framework, Resistance Management Framework, Collective Impact structure and methods, and others. ↩︎